QUANTROCLE PRIVATE LIMITED ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or interact with us.
This policy applies to:
- Visitors to our website
- Clients who engage our software development and consulting services
- Users of our software platforms, tools, or products
- Job applicants and employees (as applicable)
By using our services, you consent to the data practices described in this policy.
Information We Collect
Personal Information
- Full Name
- Email Address
- Phone Number
- Company Name and Job Title
- Billing Address
- Government-issued identification (e.g., PAN, GSTIN) where required for compliance
Technical and Usage Information
- IP address
- Browser type and version
- Device identifiers
- Operating system
- Referral URLs
- Date and time of access
- User interactions on our site (page views, clicks, scrolls)
How We Collect Information
Information is collected through:
- Direct interactions when you contact us or request services
- Website forms, contact forms, and service inquiries
- Cookies and tracking technologies
- Third-party integrations (analytics, CRM systems)
- Public sources and professional networks
How We Use Your Information
We use the information collected for the following purposes:
- To provide, operate, and maintain our services
- To process orders, payments, and deliverables
- To respond to inquiries and provide support
- To improve user experience and platform performance
- To comply with legal and contractual obligations
- To send important notifications, such as service updates or changes to our terms
- For marketing and promotional communications (only with user consent)
Legal Basis for Processing
Where applicable under the General Data Protection Regulation (GDPR), we rely on the following lawful bases for processing personal data:
- Performance of a contract
- Legal obligations
- Consent (where explicitly obtained)
- Legitimate interests of the company (e.g., fraud prevention, security)
Data Retention
We retain your personal data only as long as necessary:
- To fulfill the purposes for which it was collected
- To comply with legal and regulatory obligations (e.g., tax laws, IT Act requirements)
- For the establishment, exercise, or defense of legal claims
After this period, we securely delete or anonymize the data.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against:
- Unauthorized access or disclosure
- Accidental loss or destruction
- Malicious attacks or data breaches
Security measures include encryption, access controls, regular security audits, and secure hosting infrastructure.
Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data (subject to legal requirements)
- Portability: Request transfer of your data to another organization
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Where processing is based on consent
International Data Transfers
Your data may be transferred to and processed in countries other than India. When this occurs, we ensure appropriate safeguards are in place, including:
- Adequate protection as recognized by applicable data protection laws
- Standard contractual clauses approved by relevant authorities
- Certification under recognized privacy frameworks
Changes to This Privacy Policy
We may update this Privacy Policy periodically. The "Last Updated" date at the top of this page indicates the latest revision. You are encouraged to review this policy regularly for any changes.
Significant updates will be communicated via email or a notice on our website.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, you may contact us at:
QUANTROCLE PRIVATE LIMITED